Hiring for Values, Not Just Skills: How to Align Staff With Family Ethos

Photo by Vitaly Gariev on Unsplash 

Most high-net-worth family businesses place a great deal of emphasis on the skill sets associated with their staff. Education, technical experience, real-world references, and a solid track record are typical examples. However, it is just as important to examine the “softer” side of the equation.

 

We are referring to family ethos in this sense. How can you ensure that the values of your employees align with the core principles of your family’s business model? Are there any proven methods to adopt? There are actually several ways in which these concerns can be addressed. 

 

Begin with Transparency

 

It is crucial to clarify which values are important from the onset; particularly during the initial vetting process. These must be succinctly stated during interviews, and candidates should be encouraged to ask any additional questions they may have. It will then be easier to determine which individuals seem to be aligned with the short- and long-term goals of your organisation. 

 

More is Not Always Better

 

Some family-run businesses may need to hire multiple on-site staff members to oversee a host of ongoing operations. The issue here is that hiring in bulk will often result in nothing more than individuals who possess watered-down skill sets, and beliefs that do not align with your vision. It is much better to partner with professional family office recruitment services, and this approach offers several bespoke advantages:

 

  • Access to a wide pool of potential candidates.
  • Prospects have already been vetted to the highest of standards.
  • Quality assurance during every stage of the hiring process.
  • Ongoing HR support (such as additional training).

 

Note that this will likewise dramatically streamline the overall recruitment process. 

 

Regular Interactions

 

It is already a well-known fact that higher levels of employee engagement within the workplace will lead to increased motivation, and enhanced productivity. However, this type of personal interaction can also be used as a means to further enhance the ethos of your business model. Those who feel that they are part of a team will also be more likely to adopt the founding principles of your organisation, and remain loyal over time. This type of dedication represents an invaluable asset, and one that cannot be easily replaced. 

Photo by Vitaly Gariev on Unsplash 

Reinforcing Family Values

 

Another useful strategy involves providing staff members with value-based feedback. For example, let us assume that your business model is based on establishing a sense of trust with clients. In this case, offer constructive advice, and point out any ways in which employees can reflect this same trait while on duty. They will certainly appreciate your effort, and they will also be more likely to come forward with additional questions that could impact their overall performance. 

 

The main takeaway point is that aligning staff members with your family ethos will take time. It should likewise represent an ongoing project as opposed to a one-off goal. With dedication and insight, you can create a cadre of professionals who will contribute to the success of your venture. 

 

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