One Warwick Park Hotel appoints new operations director
Located in the heart of Tunbridge Wells, Elite Leisure Collection’s One Warwick Park Hotel has appointed new Operations Director Nick Moore, who will assume a dual role as he continues his responsibility as Operations Director at Salomons Estate and One Media, also owned by the leisure group.
Part of Elite Leisure Collection since 2010, Nick Moore has taken on various senior management roles before becoming Operations Director at Salomons in 2018. In that time, the estate who employees 52 members of staff has seen a significant reduction in staff turnover, a 40% increase in annual income and nearly double the number of weddings, events, and conferences – progress Nick is keen to mirror at One Warwick Park Hotel.
Forecast to host over 80 weddings and private events this year, building on this success will be a key driver for Nick as he develops the hotel’s events offering – expect enhanced menus, options, and packages amongst a strong focus on recruitment along with the re-opening of the hotels 70-cover restaurant.
Closed for refurbishment in mid-June 2022, the restaurant is set to open again in early September offering customers a unique breakfast, brunch, and afternoon tea dining experience. Also launched is the new Deluxe Plus bedrooms offering guests a more luxurious stay, including balconies with views across the surrounding areas.
‘I believe One Warwick Park Hotel has a real opportunity to become an important and integral part of town,’ said Nick.
‘Our aim is to operate the best hotel and restaurant in the area, offering guests a consistently high level of service with a warm welcome each time they arrive. We plan to enhance this experience by introducing new customer facing technology and platforms, making their stay even more enjoyable’ he continued.
Guests can expect a new and unique dining experience for breakfast, brunch and afternoon tea, seven days a week as well as be able to enjoy an exciting new bar service offering a variety of beers, wines, cocktails, teas, and coffees.
With Nick’s passion, dedication and extensive experience, the hotel which celebrated its sixth birthday in July this year will further cement its reputation for providing the utmost in service for all its customers, and with a keen approach to involving staff in the development of the business, the new Operations Director promises an exciting future for One Warwick Park Hotel.